XenDesktop with FlexCast™

Case Studies

Citrix XenDesktop lets you deliver on-demand virtual desktop and applications anywhere your users work, anywhere your business takes you, to any type of device, bringing unprecedented flexibility and mobility to your workforce. Countless customers have enjoyed the benefits of desktop virtualization with Citrix XenDesktop. Here are just a few case studies to help you understand what XenDesktop can do for your organization.

XenDesktop Customer Reviews

Campbell Union High School District

Campbell Union High School District reduces hardware and IT management costs while increasing efficiencies with XenDesktop. The Citrix solution enables IT to centrally manage all desktops in the data center and extends the lifecycle of old machines resulting in annual savings of $700,000.

Telecom Italia

Telecom Italia reduces call center costs and improves performance by replacing aging desktops with thin-client computers running on a Windows and XenDesktop virtualization solution. Hardware and support cost savings are in the millions of dollars.

Avianca Airlines

Avianca Airlines lowers desktop management costs and improves data security with the XenDesktop solution. Risk of critical data loss has dropped to zero while maintenance costs per endpoint have decreased 50%.

Background

Campbell Union High School District is located in Silicon Valley, serving more than 7,600 students across seven campuses.

Challenge

Campbell Union High School District first explored desktop virtualization as a way to help bring down skyrocketing hardware and IT management costs.

Solution

Desktop virtualization with Citrix XenDesktop gives Campbell Union the ability to manage all desktops centrally in the datacenter. Applications are installed, upgraded and patched once, then securely delivered over the network to any device, including PCs, Macs, laptops, netbooks and thin clients.

Results

  • Avoided purchasing as much as 1500 desktops over 3 years.
  • Extended computer lifecycles by turning any old machine into a low-cost thin client.
  • (See Forrester TEI study)

Desktop Replacement 2010

1,500 desktops = $1.6M over 3 years (est.)

IT Staff Efficiency

30% productivity gain = $380K over 3 years (est.)

App Upgrades

10 minutes productivity gain for each app virtualized per year = $200K saved over 3 years for 10-20 apps (est.).

Background

Telecom Italia is Italy's largest provider of telecommunications services, with more than 71,000 employees and a network of 18.5 million fixed and 30.8 million mobile lines

Challenge

replace 20,000 aging desktop computers used by call center and network operators and find an easier, cost-effective way to support network-connected employees and 7000 dealers storefronts, reduce IT capital and operating expenses, and simplify technology support for employees and dealers until 2011.

Solution

Implementation of desktop virtualization solution comprising Windows Server 2008 R2 Enterprise with Hyper-V and Citrix XenDesktop, by which users access virtual desktops that are hosted in its data center from thin-client computers

Benefits

By employing desktop virtualization, Telecom Italia is significantly reducing the amount of money spent on computer hardware, maintenance, and electricity. Deployment time of software was significantly reduced, while simplifying management, bringing further cost reduction. User productivity increased due to better application performance and a more comfortable working environment (noise and heating reduction).

Desktop Replacement 2010

10,000 Thin Clients instead of 20,000 traditional PCs = $3M savings

IT Staff Efficiency

  • Maintenance savings due to central management = $221/computer savings/year
  • Elimination of third party maintenance to suppliers = $3.7M savings/year
  • Significant reduction in time to provision dealer's PC's
  • Easy and fast SW distribution

Background

Flag Carrier of Colombia, Avianca is one of the largest airlines in South America with 7,000 employees

Challenge

With 1,200 employees in their Bogota operations center, Avianca needed a way to reduce PC maintenance costs, improve data security, and support onboarding employees from newly acquired companies.

Solution

XenDesktop delivered Windows desktops to 1,200 HP thin clients and virtualized 140 apps including financial and accounting administration, the reservation system, ticket sales, and check-in help desk.

Results

  • Project return on investment was estimated as being three years.
  • The maintenance of a PC with a hard disk that stores company information is $20 monthly. Using a virtual desktop solution, this expense is reduced to only $9 monthly
  • Chances of losing of sensitive business information was reduced to zero

Desktop Replacement 2010

Endpoint lifetime increased 2X with thin clients

Desktop Management

$11 cost savings per endpoint per month = $475K over 3 years